Kamsah Return Policy
Kamsah takes great pride in the quality and uniqueness of the products offered to our customers, yet we know that sometimes those items need to be returned, to be placed into other caring hands or accent other cozy households.
Customers may return all items purchased in-store within seven (7) days of the date of purchase and be issued a store credit for the full amount, so long as the products have not been altered, damaged or degraded. Such damage includes but is not limited to: chipped and cracked ceramics, unraveled, stained, burned or otherwise tarnished rugs, pillows, foutas or linens, broken woven baskets, bent, cracked, or tarnished lamps and chandeliers, any missing pieces of any item set, or any other tarnished products subjected to the Kamsah return policy.
Products that have been altered, damaged or degraded may be eligible for repair, at the discrepancy of Kamsah’s staff.
Kasmah will also accept returns of items purchased online at Kamsah.com for seven (7) days from the date of purchase and offer customers a store credit for the full amount of the purchase price. Those customers wishing to return items remotely will be required to pay return shipping to Kamsah’s Malibu location on Cross Creek Road and items must be postmarked within thirty days of purchase.
Kamsah will accept exchanges of same, similar or different products of equal value within seven (7) days of the date of purchase, unless the item that the customer desires to be exchanged has been altered, damaged or degraded as stated in the above Kamsah Return Policy.